Delivery Area

DM_BB is delivering to the whole world.  Delivery company — CDEK.  

Delivery Time

Delivery time may vary  depending upon your location.  We will notify you of the delivery time by mail. Please note that delivery time to Europe and America may be longer due to coronovirus and customs procedures. If you have questions regarding that, drop us a line to orders@dm-bb.com

Shipping costs

Shipping costs are calculated during the check-out based on your location. Shipping cost is calculated only from our side and can be increased according to the import regulations of your state. Please review your limits and fees carefully.  If the cost to your city is not calculated or you have any other issues with that, drop us a line to orders@dm-bb.com

Returns

You have one month to return from the date on which you made the purchase. Garments must be in perfect condition (not used, not washed, with their inside labels still attached and not altered) and with their corresponding purchase slip. Returns are made at the expense of the buyer. Please write us an email to orders@dm-bb.com, before shipping the product you want to return so that we give you the direct instructions how to proceed.

Please include with the product being returned all original boxes, instructions, documents, and wrappings. After reviewing the product, we will let you know whether or not you have a right to a refund. We will process your refund as soon as possible and in any case; within 1 month of the date the returned goods have been received by us. We will refund any money received from you using the same method used to make payment. If you have any questions contact our team at orders@dm-bb.com.

 

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